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BA Maturity Assessment

A practical review to understand where you are, and what to improve next.

Our BA Maturity Assessment offers a structured, independent view of how business analysis works within your organisation. It highlights what’s working well and where there’s scope for improvement. The output is a prioritised set of recommendations you can act on straight away.

We know that every BA team is different. Our approach is qualitative, not tick-box. We’ll explore how analysis gets done in your context, and we’ll adapt our assessment to suit your structure — whether your BAs are in one team, spread across departments, or working in different locations.

What to expect

We’ll look across several key areas of business analysis capability, as illustrated in the diagram below. If you choose to move forward, we’ll send a full proposal with details of how we’d approach the work

Maturity dimensions are:
People & Culture, Structure & Roles;
Tools & Techniques, Methods & Processes;
Outcomes & Benefits, Completeness of BA Service Offering.

There are cross-cutting dimensions as follows:

Repeatability;
Adaptability;
Appropriateness.

Collaborative and Flexible Discovery

We’ll engage with your BAs, their stakeholders and customers to build a clear picture of how analysis is currently practised. We know people are busy, so we’ll plan interviews and other activities around existing commitments. Our approach typically combines three types of discovery/elicitation techniques:

Static: “Send me”Consultative: “Tell me/describe”Collaborative: “Show me”
E.g. “could you please send me five specifications and a set of user stories from a recent project/product”E.g. during 1-to-1 interviews, we’ll probe to understand the practices that are in useE.g. during 1-to-1 discussions, where relevant, we’ll ask to see specific examples

We also typically run surveys for the BA team and selected stakeholders, alongside reviewing a sample of relevant documents.

What You’ll Receive

We’ll provide a written report that:

  • Sets out our findings across key maturity dimensions
  • Includes a clear, prioritised roadmap of recommendations
  • Identifies quick wins, so you can focus on areas with immediate benefit

Our aim is to give you practical insight you can use, not just a report that sits on a shelf.

Tailored to You

No two BA teams are the same. Your team might be centralised, decentralised or dispersed. There may be multiple BA teams. Whatever the structure, we’ll tailor our maturity assessment so that it’s right for you. We’ll meet with you to understand more about your team, and recommend a way forward. The information on this page is provided as general guidance, to give you a flavour of what our maturity assessment services look like.

Next Steps

If you’d like to explore this further, get in touch. We’ll arrange a short conversation to understand more about your context. From there, we’ll prepare a proposal tailored to your needs.


Ready to talk?

Complete the short form on this page and we’ll be in touch.