Course Duration

2 days (14 hours)

Course Description/Objectives

This practical, hands-on course is designed to provide attendees with a foundational knowledge of Business Analysis, and as such no previous specific knowledge of BA practices or techniques is assumed.  A range of hands-on exercises are introduced throughout the course which enable delegates to practice using the techniques that are presented, and time is built in for questions and discussion.

Delegates will leave the course with an enhanced knowledge of a range of analysis techniques, and will be ready to start putting them into practice.  A handy course manual will be provided that will act as a reminder when utilising the techniques in their own work setting.

Who Should Attend

This course is designed for those undertaking a business analysis role for the first time, as well as more experienced practitioners who are seeking to formalise their knowledge.  No previous experience of formal business analysis techniques is required.

Learning Outcomes

Attendees that successfully complete the course will be able to:

• Understand what business analysis is, and why it is important
• Identify and categorise relevant stakeholders for a project or initiative, and formulate ways of engaging them
• Apply techniques to understand ‘root causes’, including defining a problem statement
• Apply a range of common requirement elicitation techniques
• Document requirements in a requirements catalogue and understand the basic format of a user story
• Work with stakeholders to prioritise requirements

Understand how requirements can be managed within (and beyond) projects

Course Content

The course is highly customisable and covers a range of topics, including:

• Introduction & The Importance of Business Analysis
• Stakeholder Identification and Management
• Understanding the Problem
• Eliciting Requirements
• Requirements Analysis & Definition
• Managing Requirements Throughout the Lifecycle