Webinar Recording: Think You Know Jira? Smarter Ways BAs Can Use Atlassian Tools with Christine Box & Fiona Pratt

Tools are only half the story — let’s make them actually work for you.

Jira, Confluence, Product Discovery, you’ve probably used at least one of them. But are they really helping you as a BA, or just adding to the noise? In this session, we took step back to look at how BAs can use Atlassian tools more intentionally, not just to track work, but to collaborate better, manage knowledge, and actually move things forward. Whether you’re a power user or still figuring it all out, you’ll leave with practical tips, fresh ideas, and a clearer view of what these tools can do for you (and your team).

This session was recorded and can be viewed below:

In this session, you will get:

✔️ Practical tips for turning Jira from a dumping ground into a collaboration engine
✔️ A look at how BAs can organise knowledge and requirements in hybrid teams
✔️ A sneak peek at what’s next, and how to stay in touch for future sessions

About the Speakers

Christine Box
Christine is Director Professional Services at Sourcesense and brings a breadth of industry knowledge and a depth of experience in delivering complex projects across agile and traditional frameworks. She’s worked in multiple disciplines from test management and programme delivery to tooling, especially using Jira, Confluence, GitHub, and SAP Commerce Cloud. Christine’s all about the value challenge, with solid processes, clear communication methods, and a real focus on quality.

Fiona Pratt
Fiona is one of Sourcesense’s Atlassian Product Specialists, having spent over a decade in Financial Services and two years in Aerospace, with in-depth experience across business analysis, agile delivery, and testing. Fiona has led on defect management, non-functional testing, and quality assurance, especially in high-pressure environments. Fiona’s focus is on making tools work better for teams and solving the real problems behind the process.