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Product in Service: Making “Product-Centric” Approaches Work in the Real World with Scott Colfer
September 29, 2025 @ 6:30 pm – 7:30 pm BST
Most product advice is built for SaaS startups. This webinar is for everyone else.
It’s not about frameworks or buzzwords. It’s about what product actually looks like when you’re working with the real people, legacy systems, and power dynamics. When transformation means working with care, not just tech.
In this webinar, Scott Colfer, author of ‘Product in Service: A Manifesto for Pragmatic Product in a Post-Framework World‘ shares his practical tips and experience.
During this webinar, you’ll hear why generic product guidance rarely works
There will also be time for Q&A, where you can ask your own questions. We look forward to seeing you on the webinar!
About the Speaker
Scott’s led digital strategy, transformation, and product for a decade. He helped shaped product management in the service sector, co-writing the product management role for the UK Government and contributing to the Government Service Standard. He used this to introduce outcome-based investment review in a public service setting. Scott founded the Product Leaders Network, the largest network of its kind with over 130 product leaders in the service sector.
Scott’s worked with great organisations including BBC Young Reporter, Catch22, Department for Education, Diabetes UK, European Commission, General Assembly, Google.org, Inside Job Productions, Mind Of My Own, Ministry of Justice, New Philanthropy Capital, University of Cambridge, University of Sheffield, Westminster City Council, and Young Dads Collective.

