Working with you to shape and strengthen business analysis across your organisation

Whether you’re building a business analysis function from the ground up or evolving what’s already in place, we can help you define and develop a capability that fits your organisation’s needs.

This service is designed to support internal teams and leaders in thinking through what business analysis should look like in your context. That might include the structure of your BA function, the roles and responsibilities of BAs, how they engage with others, and how their work is supported and recognised. It may also include assistance with recruitment and hiring, particularly where you are growing or reshaping the team.

Depending on where you are starting from, the work might begin with a BA maturity assessment, a focused health check of existing projects, or support with defining the value proposition of business analysis in your organisation. This can then be followed up with hands-on support to help your team to develop and evolve.

Why This Matters

Business analysis often evolves informally. Over time, differences in expectations, tools and ways of working can lead to confusion. This is often true for the BAs themselves, and for the people they work with.

Taking a step back to define the purpose and shape of your BA capability can bring real benefits. It helps create consistency and clarity. It supports career development. And it can improve how business analysis is perceived across your organisation.

What the Work Involves

We start by learning how business analysis currently operates in your setting. From there, we work with you to define what “good” looks like for your team, based on your strategy, structure and organisational context.

Depending on your goals, this work might involve:

• Describing the purpose and scope of the BA function
• Defining key roles and responsibilities
• Exploring reporting lines or team structures
• Creating or reviewing a BA career path or progression framework
• Creating or reviewing a BA service catalogue
• Recommending ways to support learning and development
• Providing input into tools, templates or best-practice guidance
• Supporting recruitment and selection for new or evolving BA roles

We will shape the scope of the engagement and deliverables based on your individual needs and context.

What You’ll Receive

You’ll come away with practical outputs and a clearer sense of direction. That might include documentation, frameworks or plans — all tailored to your organisation — but just as importantly, the process itself helps build shared understanding and alignment.

This can support you to:

• Strengthen and professionalise your BA practice
• Clarify expectations for BAs and their colleagues
• Align your BA capability with organisational goals
• Support consistency and quality across different teams
• Enable recruitment, onboarding and development of BA talent
• Ensure that your BA practice is positioned to enable value for you, your stakeholders and your organisation

Let’s Talk

If you’re looking to build or strengthen your in-house business analysis capability, we’d love to hear from you. We’ll arrange a short conversation to understand where you are now and where you’d like to get to. From there, we’ll suggest a way forward.