Webinar screen
Michael Lachapelle

Webinar Recording: Understanding Customer Motivation: Why Do Customers Do What They Do? With Michael Lachapelle

In this #BACommunity webinar, we were joined by Michael Lachapelle to discuss the topic of customer motivation. The session was recorded and you can watch the recording below. Webinar DescriptionOur
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Video: Whose Perspective Is It Anyway: Practical Techniques for Understanding Tricky Stakeholders with Adrian Reed

Blackmetric’s Adrian Reed spoke at the BA Conference Europe and the Building Business Capability Conference in 2019, discussing the tricky issue of stakeholder analysis. This recording was taken at the
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Livestream Recording: Pre-Project Problem Analysis: A Crucial Enabler For Project Success

Blackmetric’s Adrian Reed recently spoke via ‘Livestream’ at a GTA University Centre event. Adrian’s presentation was entitled “Pre-Project Problem Analysis: A Crucial Enabler For Project Success” and we are very
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Almudena Rodriguez Pardo