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BAHub: Analysis Techniques

Essential Requirements Practices with Karl Wiegers & Candase Hokanson

In this #BACommunity webinar, Christelle Govender discusses the tricky subject of stakeholder engagement in a hybrid/virtual environment.

Webinar description:

Slipping through my fingers all the time I try to capture every minute, but just when I think I’ve got it, my stakeholder slips away! In the tool box of skills required to be a successful business analyst, arguably one of the most valuable skills is that of stakeholder management. Unlike tools and technology, here we are dealing with humans , we are required to build, maintain and enhance relationships which help deliver some tangible value across the finish line, and yet in the new normal of remote and hybrid working we tend to ignore that this skill also needs to be reviewed. The water cooler talks are now a thing of the past and we have to look at new ways to build long lasting relationships. 

I, for one, learnt this the hard way and am ashamed to say that I failed. Join me as I share my internal retrospective on building a relationship with a stakeholder in the remote world and let’s learn together! 

About the Speaker
Christelle Govender is a South African Business Analyst with over 9 years experience in the IT profession. Starting off as Quality Analyst she worked her way up towards the role of a Business Analyst. Passionate about sharing, growing and building others up, she has experience as a mentor, author and public speaker 58:45

In this #BACommunity webinar, Christelle Govender discusses the tricky subject of stakeholder engagement in a hybrid/virtual environment.

Webinar description:

Slipping through my fingers all the time I try to capture every minute, but just when I think I’ve got it, my stakeholder slips away! In the tool box of skills required to be a successful business analyst, arguably one of the most valuable skills is that of stakeholder management. Unlike tools and technology, here we are dealing with humans , we are required to build, maintain and enhance relationships which help deliver some tangible value across the finish line, and yet in the new normal of remote and hybrid working we tend to ignore that this skill also needs to be reviewed. The water cooler talks are now a thing of the past and we have to look at new ways to build long lasting relationships.

I, for one, learnt this the hard way and am ashamed to say that I failed. Join me as I share my internal retrospective on building a relationship with a stakeholder in the remote world and let’s learn together!

About the Speaker
Christelle Govender is a South African Business Analyst with over 9 years experience in the IT profession. Starting off as Quality Analyst she worked her way up towards the role of a Business Analyst. Passionate about sharing, growing and building others up, she has experience as a mentor, author and public speaker

YouTube Video UExRN0tFQ3ZFeTEzdy02TzV2TUJoa3QwRG5pTDFxWmJySi4yODlGNEE0NkRGMEEzMEQy

Slipping Through My Fingers – The Stakeholder That Got Away! With Christelle Govender

All organisations need to adapt to survive and to thrive. Yet, all too often organisations are finding themselves in an internal battle over which changes to fund. Working out the most beneficial adaptations to make is critical to the organisation surviving and thriving in often dynamic business environments.

In large organisations, the corporate strategy creates an overall purpose and direction for business units. However, when this is devolved, the demands of the competing business strategies need to be balanced in transformation decision making. Sometimes this can lead to “disappearing benefits”, where benefits claimed are never realised, in order to gain favour during internal prioritisation.

This session will follow our hero, Anna Lizst of Emerald City Ltd, as she battles the Wizard of Woz, a master of disappearing benefits – to help the organisation to achieve its transformation yellow brick road-map.

Through this story, you will hear:

✔ A method for identifying benefits and relating to business changes
✔ A framework for mutual benefit across stakeholder groups and benefits over time
✔ A way to deal with risk and uncertainty in early benefits planning and how to improve its accuracy

About the Speaker

Sam Merrick is an IIBA Certified Business Analysis Professional and BCS Advanced Diploma holder, who is passionate about business analysis and using the BA toolkit to optimise business benefits for large organisations. He has worked in financial services for ten years from entry business analyst to a practice manager and has recently stepped into the energy sector, to test his skills in a new domain. He is an advocate of life-long learning, an active mentor in his spare time, as well as a Director at IIBA UK. 58:12

All organisations need to adapt to survive and to thrive. Yet, all too often organisations are finding themselves in an internal battle over which changes to fund. Working out the most beneficial adaptations to make is critical to the organisation surviving and thriving in often dynamic business environments.

In large organisations, the corporate strategy creates an overall purpose and direction for business units. However, when this is devolved, the demands of the competing business strategies need to be balanced in transformation decision making. Sometimes this can lead to “disappearing benefits”, where benefits claimed are never realised, in order to gain favour during internal prioritisation.

This session will follow our hero, Anna Lizst of Emerald City Ltd, as she battles the Wizard of Woz, a master of disappearing benefits – to help the organisation to achieve its transformation yellow brick road-map.

Through this story, you will hear:

✔ A method for identifying benefits and relating to business changes
✔ A framework for mutual benefit across stakeholder groups and benefits over time
✔ A way to deal with risk and uncertainty in early benefits planning and how to improve its accuracy

About the Speaker

Sam Merrick is an IIBA Certified Business Analysis Professional and BCS Advanced Diploma holder, who is passionate about business analysis and using the BA toolkit to optimise business benefits for large organisations. He has worked in financial services for ten years from entry business analyst to a practice manager and has recently stepped into the energy sector, to test his skills in a new domain. He is an advocate of life-long learning, an active mentor in his spare time, as well as a Director at IIBA UK.

YouTube Video UExRN0tFQ3ZFeTEzdy02TzV2TUJoa3QwRG5pTDFxWmJySi4wOTA3OTZBNzVEMTUzOTMy

Benefits: Now You See Them, Now You Don’t. Beware the Wizard of Woz with Sam Merrick

The Hitchhiker’s Guide to Stakeholder Management with Elizaveta Ivankova