In this #BACommunity webinar we were joined by Kristy Dean, who discussed the important (but often overlooked) role of small talk in building relationships, and also discussed how to build great working relationships in a virtual environment. The session was recorded and can be viewed below.
About the webinar
As Business Analysts we have a wide range of tools and techniques that we can apply to whatever situation we find ourselves in. With all of these available, you’re probably wondering what value small talk can bring to your stakeholder interactions, particularly when time is tight and deadlines are looming.
In this conversational webinar, Kristy Dean discussed why small talk is essential when working virtually, and how it can help foster better working relationships. She shares a range of practical tips and tricks on how to get to know our stakeholders even if we can’t meet them in person. During this session you will hear:
– How to build rapport with distant stakeholders even if you never physically meet them
– Tips and tricks for overcoming some of the barriers of building a good working relationship in a virtual environment
– Why ‘small talk’ should never get forgotten!
About The Speaker
Kristy describes herself as a life-long learner who actively applies that learning and shares with others. As a business analyst her career experience so far has involved working in both business to business and consumer-facing environments with cross-functional and global teams for companies such as Kodak and BT. She has also worked for a digital start-up company that deployed a platform on a global scale. Kristy has a passion for helping others achieve their full potential and challenge their ways of thinking. Her positive and compassionate approach, along with her varied experiences give great energy and drive to the messages she shares. Why not come along and see for yourself? Twitter: @Kristy_EQChamp