In this #BACommunity Webinar we were joined by Jamie Champagne of Champagne Collaborations who discussed the tricky topic of elicitation. The webinar is entitled “Innovative Elicitation: Let’s Take a Fresh Perspective on an Old Technique!”. You can view a recording of the webinar below.
Have you ever tried to elicit something from an inanimate object? Have you yelled at the documentation to just tell you the requirements or interviewed the company’s procedure manual or policies and got nothing but blank stares? This is a great example of simply using good techniques when we may not be best considering the context, the stakeholders and ultimately, the goal we are trying to accomplish with our elicitation techniques. A little planning, a little analysis perhaps, can help you approach your elicitation activities with more success.
But what about when you planned your interview well and you do not get the information you were looking for? You did the analysis and planned your approach but the result is not the value-adding direction you planned to go. Then we need to rethink our approach to how to use these valuable techniques!
Elicitation is a word most business analysts, project managers, change agents, product owners and numerous other professionals know, but gets lost in the techniques that we then use to try to draw out the information we seek. So let’s go back to basics and really look at the power of elicitation and how we can innovate our approaches to lead to results that drive greater success.
This discussion will have attendees:
- Leaving with a better view on elicitation and how powerful this concept can be on change efforts
- Gaining new approaches to ‘tried and true’ techniques for evolving, adaptive work environments today
- Understanding the key structure to ensure elicitation activities are valuable and fun
About the Speaker:
Jamie is beyond her “passionate BA” title and truly embodies business analysis and adding value to those around her everyday. An accomplished speaker and trainer, she enjoys sharing with others ways to improve their analysis skill sets, unique ways to look at the world and how to be more accomplished with measurable results. Her company Champagne Collaborations allows her to partner with growing organizations and amazing entrepreneurs to collaborate and bring powerful insight to allow teams to be wildly successful. A strong background that has leveraged her past work experience in information technology, business analysis, project management, process improvement and knowledge management has allowed her to work across industries with organizations around the world. When she’s not collaborating with her business partners, you can find her collaborating with her friends and family on the Hawaiian waters on a surfboard.