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Webinar Recording: Digital Business Analysis – Panel Discussion

In this BA community webinar we were joined by a panel of expert practitioners,who provided their perspectives on business analysis in a ‘digital’ context.

Webinar: Digital Business Analysis – Panel Discussion

The webinar was recorded and can be viewed below.

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Webinar Description

Increasingly, we live in a world where technology is at the heart of business.  Consumers expect quick, correct and consistent responses–and in many case expect organisations to anticipate their future needs. Many innovative and customer-centric companies, both  large and small, have raised the bar.

Many organisations collect and protect huge amounts of data about their processes and their customers, and there is a pressing need to tap into this data to generate genuine insight.  Alongside all of this, technology continues to develop at pace enabling organisations to rethink the way they deliver their services.  Traditional structures and cultures that have worked well in the past may become inhibitors to innovation and there is a danger that ‘core competencies’ may become ‘core rigidities’. The International Institute of Business Analysis (IIBA) recently released a paper discussing digital business analysis, and this in itself illustrates the global recognition and significance of these topics

So what is the role of the business analyst in this technologically-enabled and increasingly ‘digital’ world?  Will the techniques we use change?  What skills and competencies do we need to develop or enhance?  These questions will be addressed in this interactive webinar!

In this webinar we will be joined by three experts, each bringing a different perspective.  Each panelist will provide a short introduction, but we are keen for you to drive the agenda, so please come prepared with your questions and the panel will answer as many as they can!

About the Panelists

Alex PapworthAlex Papworth

Alex Papworth has worked with a variety of blue chip companies and startups. He is a committed business problem solver and is always seeking better ways of solving problems. He has often found solutions are found by exploring the problem and recognizing that there is no best solution. He is exploring the vague world of digital transformation and discovering what gives organisations the ability to be successful in this fast moving, unpredictable world where the customer is king.

He also spends time helping social entrepeneurs using the same problem solving tools. He finds this helpful for proposing solutions when he identifies similar structural and behaviour patterns across sectors.


Bindu Channaveerappa

Bindu Channaveerappa, Business Analyst Consultant

Bindu Channaveerappa is a Business Analyst Consultant and currently the London Communities Director for IIBA UK. Being an enthusiastic business analysis professional and a continuous learner, she is always trying new ideas to bring innovation to her BA activities. This passion enabled her to see the significance to make cybersecurity inclusive within her analysis.

She, therefore, made a proactive effort to study Security Management alongside with projects to understand the impacts of ignoring this key aspect, resulting in a security breach and long-term damage.

Bindu is an IIBA exam writer and is currently contributing towards “Cybersecurity BA” certification with IIBA Intl.


Andrew TurnerAndrew Turner, Principal Consultant

Andrew Turner is a consultant who thrives in applying business analysis skills, leading teams and building communities of practice. His career has spanned permanent and consulting roles with companies such as Aviva, Hiscox, and RBS Insurance, and latterly he has been instrumental in the growth of Anzen, an exciting start-up with intellectual property in a method to fully secure personal data in the cloud.

Andrew’s passion for business analysis led to his election onto the IIBA UK board of directors 6 years ago, where he has worked to impart his knowledge and grow the UK business analysis community. His current role is Innovation Director, a new role that Andrew is shaping to provide benefit to members and volunteers.