In this BA Community webinar, we were joined by Neil Mullarkey, author of ‘Seven Steps to Improve your People Skills‘, actor, and co-founder the world famous improvisation group The Comedy Store Players. Neil’s session was entitled:
Soft Skills, Hard Business
This is a topic that I am sure will resonate with many of us, as the interpersonal element of the BA role is absolutely crucial.
The webinar was recorded and can be viewed below.
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Neil talks about the fact that people skills are becoming even more important in the digital world, where face-to-face contact still matters.
Some people feel they might not be great at this stuff but Neil will show how easy tweaks – simple steps as he calls them – can make a big difference.
About the Speaker
Neil Mullarkey is a unique communication expert. You may have seen him in Whose Line Is it Anyway, I’m Sorry I Haven’t A Clue, QI and two Austin Powers movies. He still performs with the Comedy Store Players, Europe’s top improv troupe, which he co-founded in 1985 with Mike Myers.
Since 1999 he has been bringing the skills of theatre and especially improv to public and private sector organizations large and small across the globe – 24 countries so far.
He is a regular speaker at the London Business Forum and a Visiting Lecturer at Cass Business School, City University of London.
His clients include Microsoft, WPP, KPMG, Saatchi & Saatchi, Vodafone, PA Consulting, Unilever, Google, UK Sport, the BBC, Volvo, ITV and the NHS.
His book, ‘Seven Steps to Improve Your People Skills‘ was published in October 2017.
(And, yes, Mullarkey is his real name).